Your Rights Against Careless Packers and Movers: A Legal Guide for Consumers
Hiring packers and movers is meant to make your relocation smooth. But negligence on the part of such service providers—such as damage, loss, delay in transit, or even document forgery—can turn a smooth relocation into a nightmare. Fortunately, you as a consumer do enjoy distinct, certain legal rights and remedies available in India to hold the negligent packers and movers liable. In this manual, we will simplify the legal remedy that may be claimed, your consumer protection law entitlement, and steps towards accessing justice. 1. Packs and Movers' Negligence Negligence can occur where the moving service provider fails to do the services with due care, skill, or in the agreed-upon manner. Some of the examples are: Damage to goods during transportation due to poor packing Lost or stolen items Undue delay in delivery Exorbitant charging than agreed price Giving false promises concerning insurance or quality of service 2. Notify the Negligence R...